PRIVACY POLICY & TERMS OF USE

Member Home Loan Website Privacy Policy

Effective Date: August 28, 2018

This policy describes Member Home Loans's (“MHL,” “we” or “our”) collection, processing, transfer and storage of data from visitors to our website at www.mhlcu.com (our “Website”).  This Privacy Policy applies only to the data collected on the Website and not to other data collected or processed by Member Home Loan.

1. OUR COMMITMENT TO YOUR PRIVACY

Our top priority is to provide you, our customer, with outstanding products and services. To achieve this goal, we must collect, maintain and use certain personal and financial information. We recognize and respect your privacy concerns and expectations about this information. We want you to know about our privacy policies and practices.

2. COLLECTION AND USE OF CUSTOMER INFORMATION

We collect, retain and utilize information about you to operate our business and to make products, services and other opportunities available to you. We obtain information in a variety of ways (for example, directly from you in applications, from your transactions or experiences with us, or our affiliates, and from credit bureaus and other third parties). Also, when you visit our website, we collect information to measure the use of our site and to improve the content of our site.

3. DISCLOSURE OF INFORMATION

We do not sell your name and address to third parties for their independent use. Disclosure may occur under certain situations, including:

With Member Home Loan Affiliates
We may share information about your account, account history, credit report, and application information with other affiliated companies within our corporation to provide you with the products and services they offer. If you do not want the information contained in an application or credit report shared with our affiliates, please advise us in writing:
Member Home Loan 9601 Jones Road, Ste 108
Houston, TX 77065 or by e-mail:  questions@mhlcu.com .

With Third Parties
Third parties that assist us in providing products, services, and support are contractually bound not to utilize shared information for their independent use. Information is shared with third parties in accordance with the following guidelines:

  • To complete transactions that you have initiated

  • To other recipients of combined statements

  • Whenever required by law

  • To others with your consent

  • To provide you with additional products or services we wish to offer

  • To assist in providing operational, marketing, or advertising support

  • To exchange information with credit information agencies, merchants or financial institutions in accordance with standard banking industry practice 

 

4. MAINTENANCE OF ACCURATE INFORMATION

We have established procedures to correct inaccurate information in a timely manner. If you have any reason to believe that your personal information is incorrect, we should be contacted in writing:
Member Home Loan 9601 Jones Road, Ste 108
Houston, TX 77065 or by e-mail:  questions@mhlcu.com . We will investigate the situation and, when appropriate, update our records accordingly.

5. PROTECTION OF INFORMATION

We maintain appropriate procedures to protect the security of your information. Employees receive training and understand the importance of confidentiality and customer privacy.

8. CHANGES TO OUR PRIVACY POLICY

This Privacy Policy may be revised from time to time. If we decide to make material changes to our Privacy Policy, we will make reasonable efforts to notify you of the changes by sending a notice to the primary email address provided to us and/or by placing a notice on our Website. 

Member Home Loan Terms of Use

We may modify these terms of use

Member Home Loan reserves the right to change the terms, conditions, and notices under which the Member Home Loan site is used. You are responsible for regularly reviewing these Terms of Use.

1. THIS SITE IS DESIGNED FOR YOUR PERSONAL USE

The Member Home Loan website is for your personal use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Member Home Loan site.

2. YOUR PERSONAL INFORMATION WILL BE SECURED AND WILL BE KEPT PRIVATE

The Member Home Loan website is for your personal use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Member Home Loan site.